Shipping policy
Shipping Policy of Luna Belle:
Below you will find the estimated delivery time for all our shipments:
● Once an order is placed, we need 1-3 business days to process the order. During the week, this takes one business day, but if you order on Friday evening or during the weekend, it may take a little longer.
● After processing, your order will be shipped, and the average delivery time is 8-12 business days.We strive to make the ordering and delivery process as user-friendly as possible for our customers. However, if you have any questions or comments, please don't hesitate to contact our customer service. Below we explain how your order is processed and delivered.
Placing an Order
The ordering process at Lunaxbelle.com is simple. First, go to the product page, add the desired product to your shopping cart by clicking the black "Add to Cart" button. Check if you have selected the correct variants. If everything is in order, proceed to checkout by clicking "Proceed to Checkout". On the information page, fill in the correct address details and click "Continue to Shipping". On the "Shipping" page, you can check the entered address details. Please note that each shipment is sent completely free of charge. Click on "Continue to Payment" and select the desired payment method. On Luna Belle, all payment options are SSL-encoded, ensuring a secure payment environment. Pay by credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment. Click on "Complete Order" and follow the instructions on the chosen payment page. If you encounter any problems, you can always contact us.
Shipping Costs
We pay the shipping costs for every order. All our products are shipped 100% free, without a minimum order quantity.
Shipping Your Order
Have you found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. To maintain fair prices, we collect packages in large quantities and ship them once the minimum quantity is reached. We hope for your understanding and cooperation in contributing to a better and healthier world.We do our utmost to ship your order as soon as possible. Contact us via email if you want to make sure your order is shipped today. Our service team will be happy to advise you on the right solution.